Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters delivers calm, clear guidance and control in complex tax situations. Since 1988, we have helped individuals, families, and business owners understand their standing, map every available option, and follow a clear path to resolution. More than form preparation or balance negotiation, we explore the full story behind each tax issue, correct what must be corrected, and design strategies based on a client's actual circumstances. Our practice is defined by nearly four decades of hands-on tax experience, direct, personal guidance without judgment, careful review of prior returns and underlying records, representation before the IRS when appropriate, tailored solutions, and continued support after the immediate problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters prepares forms and negotiates balances, but goes further by examining the full story behind tax problems, correcting issues, and building a strategy tailored to the client's situation. They also review prior returns and underlying records as part of the process.
Who does Tax Matters work with?
They work with individuals, families, and business owners to clarify where they stand and identify all available options. The goal is to guide each client along a clear path to resolution.
How long has Tax Matters been in business?
Tax Matters has been operating since 1988, bringing nearly four decades of hands-on tax experience to each case. That history informs their careful review and practical strategies.
Will Tax Matters represent me before the IRS?
Yes. Tax Matters provides representation before the IRS when appropriate and offers direct, personal guidance throughout the process.
What sets Tax Matters apart from other tax firms?
Their distinguishing features include nearly four decades of experience, judgment-free personal guidance, careful review of past returns and records, and solutions tailored to each client's circumstances. They also continue to support clients after the immediate issue is resolved.
Do you review and correct prior tax returns?
Yes, the firm carefully reviews prior returns and underlying records and corrects what needs to be corrected. That review is used to build a practical strategy based on the client's actual circumstances.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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